It also provides a list of the number of occurrences of media in the presentation. The following are common scenarios that can cause playback issues:. If you have linked videos, Optimize for Compatibility reports that you need to embed them. Select View Links to proceed. The dialog box that opens allows you to embed the videos by selecting Break Link for each link you want to embed. If you have videos that were inserted using an earlier version of PowerPoint, such as PowerPoint PowerPoint , you'll need to upgrade your media file format so that these files will play.
Upgrading automatically updates and embeds the files in the newest format. Once you have upgraded, you should run Optimize for Compatibility again.
To upgrade your media files from an earlier version such as PowerPoint to PowerPoint or later and embed linked files , on the File tab, select Info , and then select Convert. If you are having trouble inserting or playing media, it could be that you don't have the proper codec installed. For example, someone could send you a PowerPoint presentation with media based on a codec that your PC doesn't have.
The best solution is for the author of the presentation to run Optimize Compatibility before sending the file to anyone else. When attempting to insert a video file, you might receive an error message like this if you don't have the right codec file installed:. Determine which codec you need to run the media. Read What is a codec and why do I need it? Or install a third-party tool that can examine a media file and determine which codec it needs. Then install the codec required to run the media.
You can find many codecs on the fourcc. Download a third-party media decoder and encoder filter, such as ffdshow or DivX , which will allow you to decode and encode a variety of formats. If you created a presentation on a PC and decide to deliver it on an Apple Macintosh, use media with the.
If your slide show is longer than one song, you can add more songs. Contact us or ask the community for help with questions not answered here. Tips for improving audio and video playback and compatibility in PowerPoint. Video and audio file formats supported in PowerPoint. If you're having trouble with audio or video in PowerPoint , below are some things to check. Before trying these, you may want to verify that your media file is on the list of PowerPoint compatible file formats.
To find out what is installed on your computer and what settings are in use, check the multimedia and sounds settings in Control Panel. Encoding is the process of converting data into a stream of ones and zeros. Install the correct codec, or re-encode the file. Try playing the sound by using Microsoft Windows Media Player, which is part of Windows, to determine if the problem is with your sound file or with PowerPoint. Copy the sound files into the folder that contains your presentation, and then use the Package for CD feature to update the links and bundle the associated files.
You can find information about whether the sound is embedded or linked and the location of the linked sound file in the Sound Options dialog box. Under Information , following File , you will see either Contained in presentation meaning that the sound is embedded or the file path meaning that the sound is linked. Copy the sound files into the folder that contains your presentation, and then use the Package for CD feature to update the links, bundle the associated files, and copy your presentation and all the linked files to a folder on the network server.
Copy the sound files into the folder that contains your presentation, use the Package for CD feature to update the links to the sound files, and then copy your presentation again to a CD. The Package for CD feature will also copy your presentation and all the linked files to a folder. If the path name exceeds characters, rename the file or shorten the path by copying the files into the same folder as your presentation. Then either update the links by using the Package for CD feature, or manually update the links by removing the sounds and adding them back.
You want to open the Sound Options dialog box. You sent your presentation through e-mail, and your recipient says the movies don't play. Movies files are always linked and are not part of your presentation. Copy the movie files into the same folder as the presentation. Then use the Package for CD feature to update the links and bundle the associated files. Or you can update the links manually.
To do this, copy the movie files into the folder that contains the presentation, and then delete the movies and add them back. You shared your presentation or copied it to a network file server, and the movies don't play now. Movie files are always linked and are not part of your presentation. Move or copy the movie files to the same folder as the presentation or to the network file server. You copied your presentation to a CD, and now the movie doesn't play on a different computer.
Copy the movie files to the same folder as the presentation. Then use the Package for CD feature to update the links to the movie files, and copy the presentation again to the CD.
Chrome Not Playing Videos? How to Fix It
You moved your movie files to a new location, and now when you run your presentation, the movie doesn't play. You cannot find and play your movie file.
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If the path name of the linked movie file exceeds characters, Microsoft Office PowerPoint cannot find and play it. Move or copy the movie file into the same folder as the presentation, and then delete the movie and add it back to update the link path information.
You inserted multiple movies or sounds, but only the top movie or sound is playing. Drag the movie icons or sound icons off each other and then try to play them. If the video plays, consult the documentation for your ad blocker to see if there is an option to prevent it from blocking YouTube videos. Custom filter lists that you use with ad blocker plugins and extensions can sometimes cause problems with YouTube.
Solve ‘YouTube Videos Won’t Load/Play’ Problem on PC/Mac | One Best Software
If you're using a custom filter list, disabling or removing it may allow you to watch YouTube without disabling your ad blocker. If you find that your ad blocker is responsible for YouTube videos not playing, you don't need to give up on blocking ads altogether. Check out our list of ad block plug-ins and extensions , and see if one of them works better. There are a lot of different browser and computer problems that can cause trouble with websites like YouTube.
Issues with your browser, like corrupted cache data or cookies, can prevent videos from loading, and memory issues with your computer can also cause issues with playing videos on the internet. To rule out a problem with your browser or your computer, you can try things like reloading the page, clearing your cache, and switching to a different browser. As a last resort, restarting your computer sometimes does the trick.
Here's how to fix YouTube black screens if the problem has to do with your browser or computer:.
You may not need to complete ever one of the following steps. After each step, check to see if you are able to view YouTube videos. If YouTube starts working again, you're done. Clear your browser cache. Delete all YouTube cookies from your browser. Disable hardware acceleration in your web browser.
If your internet connection is completely down, YouTube won't load at all. But there are a lot of network and internet problems that can allow sites like YouTube to load partially while leaving elements like videos as useless black boxes. To fix a network problem that's causing black screens on YouTube, power cycling your modem and router will usually do the trick. This process will temporarily shut your internet off, but it should come back on automatically. Internet problems that prevent YouTube videos from loading are more difficult to deal with because they have to be fixed by your ISP.
If you suspect that your internet connection is having problems, you need to contact your ISP directly for assistance. Here are some things you can try to fix YouTube black screens if your problem has to do with your network or internet connection:. Unplug both your modem and router from power for at least 10 seconds before plugging them back in. Some devices need to be unplugged longer.